An early shipment of spring plants and shrubs is now arriving at Rudy’s Happy Patch Market. Phyllis Smith, Market Manager, and Stuart Perry, founder and CEO of Perry Wellness Center, are working closely together to ensure that all goes well as the new season kicks off.
One focus is upon sound customer service. Having quality products is important in any sales environment, but our market sells more than material goods. There, we offer the public a greater awareness of the true face of mental illness and substance abuse. There, we offer our peers the opportunity to feel more integrated in the community in which they live and to have greater feelings of competence while at work. In other words, it’s all about the relationships.
That said, having a thriving market is important to the program as a whole. Stuart looks forward to the best spring season yet, noting, “With the warmer weather, local customers have been visiting our market to check on plants. I look for another banner year at Happy Patch Market.”
Jaleisa Williams is one peer who understands the importance of customer service at the market, as she demonstrates in the photo above. With a smile and word of greeting to visitors, she attends to the needs of geraniums in one of the campus greenhouses.